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Over 400+ 5 Star Reviews. Take A Look At What Other Says

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abe roniezal
abe roniezal
02:42 20 Jan 22
The service is excellent, the staff are always very helpful and friendly. Their cars are fantastic. When family or... friends tell me they are travelling to the Kuala Lumpur I always advise them to hire from Gem Car Rental Johor Bahru. Thank youread more
GIOK LIEM
GIOK LIEM
03:00 19 Jan 22
Through recommendation I got into contact with Gem Car Rental JB. Customer service was very friendly and they reacted... very fast & adequate to my messages and questions. The quality of the car was fine and the rental price was very reasonable. I highly recommend their service!read more
Praveena Ramachandran
Praveena Ramachandran
14:42 18 Jan 22
Very efficient and friendly staff. Everything is carried out with proper procedures. I've rented two different cars... thus far, and both were in good condition.read more
daniel goh
daniel goh
13:39 18 Jan 22
Maybe the company is good. I had bad experience over their sales rep Pauline who did not know how to handle a simple 3... days car rental. I ended up need to look for another rental after arrival in JB. My deposit was also held for >1 week before i could get the refund. Blessing in disguise, i managed to find another wonderful car rental WAHDAH rental who treated me like VIP and charged much lesser than Gem.I think Gem needs to really train their staff well, especially Pauline before they certify her to deal with customers.read more
Annie Gan
Annie Gan
12:44 15 Jan 22
My boss came jb from Singapore via VTL lane, he need a car to travel from his house to office during 2 weeks in jb. I... found Gem car rental via Google search, good service and reasonable priceread more
ABDULLAH AL MAKRAMI
ABDULLAH AL MAKRAMI
12:58 04 Jan 22
I have moved to Johor since 2 months ago and requested my colleagues to assist me in finding an excellant car rental... agency. They recommendedGem car rental Johor Bahru and I contacted them. They gave me a good price and started with them for one week to test thier services and support. I was happy and currently I am in the second month and they did excellant support when I reported an issue with one of the tires when they direct me to thier workshop and fixed the tire, change oil and clean the car on thier accountI am happy with them and will continue with themread more
Mohd Azha Abu Samah
Mohd Azha Abu Samah
11:25 15 Dec 21
Car arrived on time and very good driver and know whre to go for eating
Izad karim
Izad karim
05:57 19 Oct 21
Recommended to used from Gem Car Rental JB services if u searching of transportation for any urgent needed for... bussiness or staycation purposes. Thanksread more
Jayabalan Mayyar
Jayabalan Mayyar
14:41 18 Oct 21
Arrangements are very smooth. On time delivery. Car in good condition. Well maintained. Very clean. Very customer... driven business and goes along with the name. Will recommend to others.read more
Asther Puvana
Asther Puvana
12:01 13 Oct 21
I came across them few months back for an emergency immediate use. And they were amazing to accommodate to my personal... requests. Ms Crystal is so helpful and friendly. She was with me throughout the whole process. Their car is super clean and even comes with built in Bluetooth. Even snacks are provided. Rented for 9 days. And since then till now they are my go to car rental service in JB when ever I'm in need of car. Superb service and understanding.read more
wil key
wil key
04:12 27 Sep 21
1st Time contact and rent the car with Gem Car, the staff will patience and clearly to explain all the term & condition... of the car. Good attitude.read more
Elly Tam
Elly Tam
12:29 14 Sep 21
Enquired about one way car hiring services.Great customer service, provide suitable options, quick and prompt response... to queries and provide clear and accurate information.I would recommend people to enquire about their service and product offers.read more
Tiger Chang
Tiger Chang
09:23 06 Jun 21
Wow! Fantastic experience for whole car rental process.Crystal answered all my enquiries and willing to coordinate... with my last min request to change pick up and drop off location.And offered me a very good and affordable price for long term rental with free upgraded car. Crystal was very friendly and she does recommend good food around me.Whole process was very smooth, car received in good shape, low mileage and functioning well, they do provide some bottled water, small snack, even voucher and new mask in the car for you. Much appreciate for the kindest!Recommend the team as a good Car Rental Provider! Thank youread more
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Why Choose Us?

Hassle-free and affordable prices for the car which suits your needs

Flexible car rental plan, be it daily, weekly, or monthly

Rental cars can be delivered right to your doorstep

Cars are cleaned and sanitized before and after each rental

Cars are regularly serviced and maintained to ensure a smooth drive