The 7 Companies for the Best Car Rental in Johor Bahru: Honest Review
May 27, 2022
malaysia johor bahru night view

Sixt

Sixt it’s a budget rental car company that has a location in Johor Bahru. Customer ratings for this company are considerably low despite having many locations across the globe. The average rating for this company is 5/5 stars with only 3 reviews at the time this article was written.

Pros

  • There is an array of smaller vehicles offered.
  • The daily prices for each rental are substantially lower.
  • Unlimited kilometers or mileage is included.
  • Renting a vehicle online is generally a three-step process.

Cons

  • There isn’t any liability protection provided by the company. Liability insurance must be obtained through a third party through Sixt vehicle reservation, this is unless the company does so under legal requirements in accordance with the current rental agreement.
  • If hassle-free refueling or prepaid fuel is not paid for in advance, you may be charged for returning the vehicle without a full tank of fuel.
  • There are several extended taxes and charges that may apply. Charges may include other fees that vary by location.
  • Ferrying the vehicle across the border specifically from the location that a Sixt vehicle has been rented isn’t allowed.
  • Exceptionally low customer reviews.

 

Sixt offers an array of vehicles to rent such as compact, small, and mini-class rental vehicles. The brand names for many of their cars are common around the globe. Some of their offerings include and if available are Toyota, Honda, Mitsubishi, and Proton vehicle brands.

highway car driving a rented car

Wahdah

Wahdah is primarily a limousine and car rental provider. They manage an array of different vehicles ranging over 2500 total rentals offered. This is a company that stresses hard work and culture that created their company to be the success it is today. It is a company that is involved in several efforts to improve communities and local neighborhoods.

Pros

  • Offers many vehicles and car sizes, such as a standard-sized SUV, compact cars, and selective sedans.
  • Customer reviews average considerably at 4.5/5 stars with 82 reviews at the time this article was written.
  • You can contact customer support either by email, telephone, or online chat.
  • Renters can subscribe through social media to keep up with the latest company news of Wahdah.
  • Wahdah has an app available for Apple and Android users. The app can be downloaded via., Apple App Store, or Google Play.

Cons

  • Wahdah may have a hard time providing a personable experience due to its large scale of operations.
  • Booking a rental car may take longer due to the cost of options available.
  • You must act quickly to obtain company-provided deals.
  • It is possible for the specific car that you wish to rent to be booked by someone else if you do not act quickly.

 

Wahdah attempts to treat each customer as if they were members of their own family. Although deals available are subject to availability online, they offer different vehicles that have brands that you may recognize. A few of the vehicle brand names include Toyota, Hyundai, and Proton.

a-young-couple-sitting-in car driving a rented car

Hertz

Hertz is a large franchise car rental company. It operates with over 12,000 corporate franchisee locations that are in 160 countries throughout the world. The fleet that hers has offers a variety of car manufacturers that includes vehicle labels like Toyota, BMW, and Honda.

You can begin your registration for renting a vehicle with Hertz online. This company has been offering vehicles that reach 28 miles per gallon or even more on the highway since 2014. Almost 80% of Hertz’s fleet is fuel-efficient.

Pros

  • Customers can sign up for a free gold plus reward membership for additional future savings and exclusive benefits.
  • Renters can eventually earn the highest president circle status within the gold plus reward program for more benefits.
  • The price for a daily car rental is average and competitive.
  • You can rent luxury automobiles such as small to midsized BMW SUVs and similar vehicle brands.
  • The average customer rating is 3.48/10 averaged from the search result page of Google with term “Hertz Google Review”.
  • Returning the rented vehicle to Hertz is simpler.

Cons

  • You must act quickly to reserve your car online, usually within a 15-minute timeframe, to guarantee that you will have the vehicle that you specify to rent.
  • Customer service may not be as personable and may vary from each location due to this being a large, franchised business.
  • You may have to reserve your vehicle far in advance online to guarantee availability.
  • Vehicle variability may be slimmer if you are not planning your trip far in advance.
  • Contacting customer service may not be as streamlined and could take a longer time for satisfactory results over the phone or through Hertz assistance online.

You can rent a variety of vehicle types with Hertz. Some of the vehicle types that you can rent include multi-purpose vehicles, full-size automobiles, trucks, and compact cars. The support experience that customers can experience may vary due to this being a franchise model company

female-student poses in rented car

Europcar

Europcar is a standard car rental company that offers three options for renting a vehicle. Three options that renters can choose from include bags and trucks, prestige vehicles, and standard cars. The type of cars or vehicles offered will vary from each location. It is possible to book a rental vehicle with Europcar online. The average customer rating is 4.2/5 stars at the time of writing this article.

Pros

  • Customers can sign up for a loyalty program online by signing up with their name, driver ID, country in which they reside, email address, and by providing any comparative comments on their website.
  • The company can work with your current travel agent or tour operator.
  • Europcar offers several business solutions.
  • You can sign up for a corporate account.
  • They offer protection packages.
  • They are open 24 hours a day.
  • Vehicle rental rates can be negotiated.

Cons

  • The initial customer’s overall experience may seem to be impersonal.
  • You must use the corporate website to rent a car from Europcar. There isn’t a personable or local website available.
  • Some of the company’s website information may seem to be missing online in specific and popular browsers.
  • Services seem to be limited and simple.

This company was originally developed in France and is part of Europcar Mobility Group. Its board of directors can be seen on their official Europcar mobility group website, as well as their group of executive committee members. Europcar car rental service is presently available in over 140 countries.

funny businessman driving rented retro pedal car outdoor

AVIS

Avis is a rental car company that is originally located in the United States of America. This is an older company that was founded in 1946 in Michigan. The company serves an area of 165 countries and was founded by Warren Avis. The company has been acquired by many other companies over the decades, and it’s currently owned by the Avis budget group as of 2006.

Pros

  • Avis services generally provide a delivered rental car to you upon your scheduled date for rental.
  • Depending on the season, rental prices are generally competitive and standard for the industry.
  • It is possible to use discount codes to save more money by reserving your rental car online.
  • Avis offers different extras available to their customers, including different rental products, rental services, coverage and protection, and roadside assistance.
  • You can use the chat online feature to contact Avis representatives faster.

Cons

  • Unless you are selecting a vehicle during the off season, selections of Avis rental cars may be extremely limited.
  • You generally have a few days to lock in the current price.
  • The vehicle brands available are limited.
  • Customer service experiences may vary depending on location and isn’t consistent.
  • You may have to plan far in advance to make sure you get the vehicle that you need.
  • Booking and rental cars with Avis may seem more complicated due to their current website interface.

Correspondingly, the types of vehicles offered depend on availability and each location. The company mainly offers economy, compact, mini-vehicle, compact or standard SUV, and van rental options. The average customer rating for Avis is highly rated, around 8.3/10 with 9 votes from Google search review.

car rental handling car key to customer

RGlobal

RGlobal meets its client’s needs by offering luxury and exotic vehicle rentals. However, their services do not stop at limousine and luxury car rentals. This is a company that has rental options for yachts, aircraft, and mansions. The company has been in existence since 2010 and stresses the importance of being trusted and reliable in its industry. We could not find any reliable source of reviews for this company.

Potential clients can book their reservations for rentals online on their company website. Periodically, there are different rental deals available for their fleet of luxury vehicles. Some vehicle luxury brands that they have for rent include Bentley, BMW, Audi, and are more dependent on availability.

Pros

  • RGlobal offers an array of luxury car brands to choose from to rent.
  • They are currently located in four major countries, including Malaysia, Bangkok, Singapore, and Dubai.
  • You can contact them by email or telephone to get a free quote for rental prices.
  • The company seeks ways to expand its fleet and keep its prices reasonable for all clients.

Cons

  • Renting a vehicle from our global can be expensive in the long run.
  • It may be hard to be personable with each client and provide the best customer service for the specialized rental because of the array of services available.
  • Finding the company’s web page can be hard for those that do not reside within the service area.
  • Renting a luxury vehicle with RGlobal may be delayed due to time differences of clients that live outside the range of the company’s location.
car rental returning car

GEM Car Rental: How We Differentiate Ourselves

At Gem Car Rental, there are different ways that we differentiate ourselves from the competition! We noticed that there are some key frustrations that customers and clients are looking to overcome and solve. We can communicate with all customers and clients with a personal touch as a local car rental in Johor Bahru provider.

We also know that not being a native of Malaysia can come with some difficulties, including communication. Therefore, all of our employees and staff are able to speak three languages, including English, Mandarin and, Bahasa Malayu with ease. Furthermore, all Gem Car Rental staff and employees are tested to make sure that they are able to communicate with all our clients easily.

 

    car rental returning car

    Average 5/5 reviews based on 467 Votes

    Our reviews are the highest in johor bahru local car rental company, with a 5/5-star Google Map Reviews based on 467 Customer’s opinion. This is recorded at the time of writing this article.

    Born in Johor Bahru

    We have features and great services that surpass all other companies in the area. This includes airport service transfers. This benefit allows customers to experience easy commutes from Johor Bahru to KLIA or Johor Bahru to Changi Airport to KLIA To Senai Airport.

    Our pricing is fair and transparent. You can rest assured that all our pricing is transparent and fair and has no hidden costs and fees. We also have a fleet of luxury vehicles that are adjacent to self-drive services. With an advanced booking, you can enjoy leisurely driving in any of our luxury vehicles. Luxury vehicles that are in our fleet include well-known brands such as Mercedes, Range Rover, and Porsche to name a few.

    Did you know that you can take advantage of our door-to-door service? Gem Car Rental provides door-to-door service that charges based on distance and location from one of our offices. We have offices in the following places:

    car rental returning car

    Gem Car Rental Johor Bahru Service Area

    • Taman Molek
    • Johor Jaya
    • Pasir Gudang
    • Permas Jaya
    • Mount Austin
    • Taman Pelangi
    • JB Town
    • CIQ
    • City Square
    • Tun Aminah
    • Skudai
    • Bukit Indah
    • Senai
    • Nusajaya
    • Puteri Harbour
    • Kulai
    • Johor Bahru Airport

     

    In addition, we also differentiate ourselves from other car rental companies because we offer corporate car rental leasing. Corporate leasing can range from long-term to monthly rental agreements. This is a brilliant option for locals and those who are looking for corporate leasing and traveling from overseas. Gem Car Rental Offer services that are prompt, considerate, and friendly. We always dress to code with appropriate formal attire.

     

    Our Services & Amenities

    At Gem Car Rental, we have different rental packages that range from Daily, weekly, monthly car rentals and yearly car leasing. Unlike other companies, we offer an array of services to suit each client’s needs including long-term leasing options as well as one way transfer for those traveling from overseas. We also offer great amenities such as a GPS unit with all our vehicles and a complimentary local SIM card with unlimited data usage for those who often travel or fly into the area within Malaysia. Furthermore, we provide a gourmet gift bag upon first use of our car rental services! This gift bag contains a selection of snacks and refreshments packaged in a gift box which includes snacks and 4 bottled water. We also provide you stroller, baby car seat, etc if you request.

    Pricing

    Although we might not be the cheapest in town, but our prices are always transparent. All of our rates have no hidden costs or fees. Our service is the main reason why customers give us 5-star feedback and keep coming back even though we are not the cheapest in town.

    Conclusion

    All of our services and cars are provided in Johor Bahru, and we offer great service that includes a personal touch and great customer care too! We think we’re one of the best car rentals in JB with average 5/5 Google Map Reviews based on 467 customers. There’s always something new to explore when you rent a luxury vehicle from Gem Car Rental!

    Thank you for reading this article – The 7 Companies for the Best Car Rental in Honest Review. Hopefully, this will help you make your decision on which company to use when renting a car. Remember – all companies listed here will provide you with excellent service.